HOLIDAY SHIPPING SCHEDULE
To receive your order by Christmas, please use the shipping schedule below.
| Service | Order By | |
| USA | Free Shipping | December 15 |
| Priority Mail | December 18 | |
| UPS 3 Day Air | December 19 by Noon PT ⓘ | |
| UPS 2 Day Air | December 20 by Noon PT ⓘ | |
| UPS Next Day Air | December 21 by Noon PT ⓘ | |
| INTERNATIONAL | USPS | December 5 |
GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- TTTonya T.Verified BuyerRated 5 out of 5 stars2 weeks agoCute!
Great for groceries or a trip to the beach!
- CEChristina E C.Verified BuyerRated 5 out of 5 stars3 weeks agoLove the Zipper!
This bag actually has a zipper on the top and will be more useful than many free totes!
- KPKim P.Verified BuyerRated 5 out of 5 stars3 weeks agoGreat bag
Good bag and a nice bonus in my order.
- SDSusan D.Verified BuyerRated 5 out of 5 stars3 weeks agoUseful Gift
I really like the Zipper Tote Bag as it's very roomy and with the zipper closed it becomes more secure.
- JYJane Y.Verified BuyerRated 4 out of 5 stars3 weeks agoNice bag
it's lightweight and seems durable. Haven't had the occasion to use it too much yet.
- PMPENNY M.Verified BuyerRated 5 out of 5 stars3 weeks agoLovey gift
Wonderful gift from xcvi
- JCJanet C.Verified BuyerRated 4 out of 5 stars3 weeks agoTote bag
This is a nice light weight shopping bag. It’s a good size and I like that it has a zipper. I don’t love the image that they chose for it. I also don’t like how the review is asking me for the size and comfort of the item.
XXCVI3 weeks agoThanks for pointing that out! We'll get the questions on the bag corrected right away!
- NRNellie R.Verified BuyerRated 5 out of 5 stars3 weeks agogreat bag.
It's a great bag to pack a quick change of clothes or grab for an outing. The zippered part is an added feature that keeps your items secure. No worries if the kids or I drop the bag, if in a car, bc nothing will slip out. I would have loved just a bit softer texture but am not complaining since it was free! Will use it often. Also I think it's waterproof, which certainly helps.
- KKiss4luckVerified BuyerRated 5 out of 5 stars4 weeks agoZipper tote
Nice quality tote.
- LBLisa B.Verified BuyerRated 5 out of 5 stars4 weeks agoNice tote
I finely got something free. Love it! Great for the beach