HOLIDAY SHIPPING SCHEDULE
To receive your order by Christmas, please use the shipping schedule below.
| Service | Order By | |
| USA | Free Shipping | December 15 |
| Priority Mail | December 18 | |
| UPS 3 Day Air | December 19 by Noon PT ⓘ | |
| UPS 2 Day Air | December 20 by Noon PT ⓘ | |
| UPS Next Day Air | December 21 by Noon PT ⓘ | |
| INTERNATIONAL | USPS | December 5 |
GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- MTMarilyn T.Verified BuyerRated 5 out of 5 stars1 week agoGreat pant if you size down
These pants are great if you size down. They run really big in the waist (even with the drawstring) and are extremely high waisted. But exchanging a size S for an XS made a huge difference. They fit perfectly on my short-waisted frame. The fabric is lightweight and flowy — and so comfortable.
- LLeslieReviewingKaj Wide LegI recommend this productRated 5 out of 5 stars1 week ago5 Stars
Comfy and so cute. Easy to wear and can be dressed up or down.
- MTMarilyn T.Verified BuyerRated 4 out of 5 stars1 month agoLight and comfortable
Cute, stylish pants — although they do run large and they are really high waisted. — so not ideal for my shorter waist and 5’ 2” height. I’m going t to keep them anyway and try to have them altered.
- ABAnna B.Verified BuyerRated 5 out of 5 stars1 month agoGreat fit
Wonderful material for summer & travel
- ABAnna B.Verified BuyerRated 5 out of 5 stars1 month agoGreat fit!
Beautiful material, very comfortable & well made!
- ABAnna B.Verified ReviewerReviewingKaj Wide LegI recommend this productRated 5 out of 5 stars1 month agoMrs
Beautiful material, comfy & great for traveling.
I purchased the light green and the white.
Planning on purchasing the beige today!
- JDJanet D.Verified BuyerReviewingGauze Kaj Wide LegSize Purchased MRated 3 out of 5 stars1 month agoWide Leg gauze pants
I like the pants and will keep them; however, I believe sizing down would have been a better option
- ABAnna B.Rated 5 out of 5 stars2 months agoLove em!
Comfortable & stylish
- KSKatharine S.Verified BuyerReviewingKaj Wide LegI recommend this productSize Purchased LRated 5 out of 5 stars2 months agoLove, love, love these pants
They are so comfortable. I wear them for everything from casual dinners to gardening! Have bought a second pair.
- MMPReviewingGauze Kaj Wide LegRated 3 out of 5 stars2 months ago3 Stars
Loved the pants but they were so long. I hope XCVI carries petites some day!